Annual Reports

Learn more about our sound financial foundation.

Our 2020 annual report highlights how, even in the most difficult of times, we were able to continue to deliver excellent customer experiences, maintain agent relationships and employee engagement and achieve strong, steady results. 


2020 Unexpected challenges, predictably strong results

2019 Beginning our second century of helping people feel secure

2018 100 years of helping people feel secure

2017 Agents and employees drive our success

2016 We help people feel secure and make life better when bad things happen

2015 Vibrant. Innovative. Resilient. Personable.



It was a home owner's disaster, but your adjuster was so calm and reassuring! He came to our house promptly and answered all our questions He returned my calls and was so helpful. You are a great company and addressed all our concerns. Thank you!

Cara B.

North Carolina