Contact Us

Please contact your agent with any policy or insurance questions.

To keep your personal data safe, Penn National Insurance does not call or email active policyholders to request personal account information or payment. Penn National Insurance’s Customer Contact Center representatives do not initiate outbound telemarketing calls. If you receive a call or email requesting account information or payment, feel secure by refusing to respond, and please immediately report the situation to local law enforcement as well as our Customer Contact Center at 800-766-2245. For more information on how we keep your personal data safe, refer to our Privacy Policy

  • Want A Quote?

    Find an agent near you by entering your ZIP code above.
  • Have A Coverage Question?

    Your independent agent is your trusted adviser for all your coverage questions and changes.
  • Have A Billing Question?

    800-766-2245, Option 5, then: 

    Make a payment on your home or auto:Press 6, then 1
    Make a payment on your business insurance:Press 6, then 2
    Billing inquiries:     Press 1
    Next installment due date:Press 1
    All other inquiries:Press *
  • Want To Report A Property or Auto Claim?

    800-766-2245, Option 1, then Press 3

    Report online

  • Want To Report A Windshield Claim?

    800-766-2245, Option 1, then Press 2
  • Want To Check On A Claim That's Already Reported?

    800-766-2245, Option 1, then Press 4
  • Want To Report A Workplace Injury?

  • Need Mobile or Online Help?

    800-766-2245 , Option 5, then Press 3
  • Want to Contact Someone At Our Corporate Office?

    Email:Submit online form
    Street Address:2 N. Second St.
    Harrisburg, PA 17101
    Mailing Address:     P.O. Box 2361
    Harrisburg, PA 17105-2361