Simple Tools & Services

We look for ways to help our agencies grow.

From competitive products and pricing to real-time, fast online quoting, from attractive commission and profit-sharing programs to agency management services, we’re always focused on helping our agents grow. 


Asian man leaning on a desk with laptop
Agency Resources
  • Succession planning resources
  • Live Oak Bank – financing program
  • The Institutes training partner program (discounted pricing)
  • Rocket Referrals partnership - digital lead generation platform with potential for discounted fees
  • Support Agency KPI
  • Aspire Group - new producer mentoring program
Technology Focused
  • eSignature
  • CL straight through processing
  • Download & eDocs

Penn National Insurance is committed to supporting the industrywide, real-time education and implementation, in conjunction with ACORD and Agent's Council for Technology (ACT). We support all major agency management systems and comparative raters.

Convenient Options for Your Clients

While we offer agency bill to our agents, we also offer direct bill and provide the convenient online tools to manage their account via laptop or smartphone.

  • Pay online
  • Report a claim
  • Request changes to payment plans
  • View Dec pages for personal insurance policies
  • Paperless billing
  • Mobile Web and app

Our automation capabilities have been recognized by technology industry leaders, including HP Visionary Award for significant strides in improving customers' technology experiences, and Applied Systems Interface Partnership Award for our real-time quoting services.


Catawba First Insurance does business with Penn National Insurance because the company still values the agency/company relationship and knows the importance of discussing individual risks for underwriting purposes when needed. Everything about a risk cannot be captured in computer rating programs. We also value the stability in rates, appetite and the commitment to work through independent agencies to sell products.

Susan Flowers

Catawba Insurance