2016 ANNUAL REPORT PRESIDENT’S MESSAGE FINANCIAL HIGHLIGHTS ABOUT
PENN NATIONAL INSURANCE
PRODUCT INNOVATIONS 2016 TOP ACCOMPLISHMENTS CLAIMS SERVICE ENHANCEMENTS EMPLOYEE ENGAGEMENT OFFICERS & DIRECTORS DOWNLOADS

EMPLOYEE ENGAGEMENT

We have enjoyed remarkable success in recruiting and retaining talented employees who build careers at our company. Our employee tenure sets us apart from most companies.

Through our succession planning process, we have promoted from within at all levels of our organization, and most notably during the last few years from our CEO, CFO and senior executive management team, to significant headquarters division management positions and field leadership positions.

Finding, growing and empowering people

We will strengthen our business by improving our training, mentoring and succession planning. To do this, we will:

  • Evaluate training requirements necessary to equip our employees with the tools and skills they need to succeed in an environment that is increasingly technology driven and data driven.
  • Focus on enhancing our succession-planning process.
  • Identify and develop talent in our most vital technical and professional positions.
  • Continue to promote work-life balance and flexibility, in recognition of the diverse needs of both younger and older employees.

We are investing much effort into communicating our corporate strategic and operational plans to all employees and challenging our managers and supervisors to continuously work closely with their employees to show them their individual roles in those plans, so that they clearly see how their contributions connect to our corporate mission. We are encouraging open dialog and empowering employees to seize opportunities to contribute to our mission, knowing that an environment of that nature will foster employee engagement and team commitment.

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