2016 ANNUAL REPORT PRESIDENT’S MESSAGE FINANCIAL HIGHLIGHTS ABOUT
PENN NATIONAL INSURANCE
PRODUCT INNOVATIONS 2016 TOP ACCOMPLISHMENTS CLAIMS SERVICE ENHANCEMENTS EMPLOYEE ENGAGEMENT OFFICERS & DIRECTORS DOWNLOADS

ABOUT PENN NATIONAL INSURANCE

A group of Pennsylvania farmers founded our company in 1919 to provide affordable workers’ compensation insurance, and we quickly grew into a full-service, regional company.

Today, Penn National Insurance sells property-casualty insurance through independent agents in eleven states.

Experienced. Strong.

We have been taking care of our customers since 1919, and we back our promise of protection with our strong financial position. We’re more than $1 billion strong in assets, and we rank among the top 10 percent out of approximately 1,000 U.S. property-casualty insurance groups (based on net premiums written).

We sell a diverse array of business insurance, auto and homeowners insurance. We sell only through independent insurance agents. Independent insurance agents can sell for a variety of insurance companies. Their customers can feel secure, knowing that their agent is looking out for their best interest and matching them with the best insurance carrier to meet their unique needs.

Facts in Brief

  • We ranked 96th in net premiums written out of approximately 1,000 U.S. property and casualty insurance groups.
  • We employ more than 820 people.
  • We were founded in 1919.
  • Our principal lines of business are personal automobile, other liability, commercial automobile, homeowners & workers’ compensation.

Engaging Agents & Policyholders

We continuously enhance our technology and processes to provide better service and increase convenience for our agents and policyholders. We want our agents to feel that we are partners in the business of protecting their policyholders. We also want our policyholders to know that we are looking out for their best interests and will receive consistent, high-quality service.

Agency Focus

We remain committed to distributing our products and services through independent agencies. Guided by a data-driven approach, we will develop and implement agency management strategies and systems that position us to respond to the continuously changing environment and expectations of our agents.

Our Mission

We help people feel secure and make life better when bad things happen.

Our Guiding Beliefs

Integrity - We act honestly, responsibly, dependably, morally and ethically.

Excellence - We set high standards of performance and are accountable for meeting our goals.

Respect - We treat everyone fairly and value diversity among ourselves.

Openness - We provide frequent, appropriate and truthful communication.

Citizenship We will give back to our communities through both volunteer time and financial support.

For more information

Christopher Markley,
vice president, Corporate Communications
Penn National Insurance
Two North Second Street
P.O. Box 2361
Harrisburg, PA 17105
800-388-4764 ext. 6895
communications@pnat.com

Contact Us

Email: communications@pnat.com
Phone: 800-388-4764 • 717-234-4941

Street Address:
2 N. Second St.
Harrisburg, PA 17101

Mailing Address:
P.O. Box 2361
Harrisburg, PA 17105-2361

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