We started a series of discussions in 2016 that led us to restate our corporate mission. In the most simplified definition of our business, we underwrite insurance and manage claims. But the process of re-writing our corporate mission statement and defining what our company is all about turned out to be pretty complicated.
We studied the mission statements of many insurance companies. We held meetings — many of them. We listened to our employees’ definitions of who we are and what we aspire to be.
After drafting many trial statements and many rounds of revisions, our Leadership Council and board of directors agreed on the following simple statement:.
We help people feel secure and make life better when bad things happen.
Karen C. Yarrish
senior vice president, secretary & general counselChristine Sears, CPCU
president & CEOJacquelyn M. Anderson, CPA, CIA
senior vice president, CFO & treasurerRobert B. Brandon, CPCU
executive vice president & COO