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Our claims management approach focuses on the aggressive management of all claims. We understand the critical importance of initiating prompt, thorough claims investigations and developing strategies to manage those claims until finalized. We strive to reduce losses, limit errors, and decrease overall costs whether it be a workers’ compensation or a professional medical malpractice claim.

Inservco offers comprehensive claims management that includes investigations, reserve setting, litigation management, reporting, payments, liability apportionment, trend analysis, etc. We administer your entire program based upon the client’s specific needs, goals, and philosophies. We understand the importance of creating and maintaining a successful program. Being a service provider to our customers is just not sufficient, rather we strive to be a trusted partner.

Staff Experience and Retention
Inservco strives to hire and retain the best professionals within the industry. It is important that each member maintain an impeccable reputation as being highly knowledgeable within their respective field. We enjoy a very high rate of employee retention by providing them with the latest technologies, training, education, and employee satisfaction. They enjoy the relationship and sense of team spirit that is allowed to develop with each customer and are eager to assist them with important matters.

Strong Commitment to Communication
Inservco’s culture is driven by client satisfaction and we strongly believe it is critical to effectively communicate with all involved parties. We take pride in our ability to integrate and communicate claim issues and other complementary services among everyone to ensure the desired outcome.

Customization
Our customer-driven approach requires that Inservco understand and comply with each client’s specific needs. We tailor our services to make sure our delivery system is flexible, efficient, and user-friendly. Inservco is aware that we operate in a dynamic marketplace and we are not able to become static. We are continually developing innovative approaches to address your ever-changing needs.

Inservco’s web-based technology provides our clients with time and cost saving resources. All claims activity and communication is centrally located and readily accessible 24/7 through our web portal by using your computer, smart phone, or tablet computer.

Inservco knows that businesses are seeking real solutions to their challenges and finding those organizations that can provide the expertise, analytical skills, technologies, and commitment to obtain optimal results. Our breadth of knowledge and resources allows us to offer a broad range of claim management service solutions including:

  • Claim investigations
  • Managed care (care management)
  • Special investigations unit (through parent company)
  • Recoveries
  • Litigation management
  • Medicare set-asides
  • Structured settlements
  • Loss prevention
  • Tracking and trending
  • Excess and reinsurance reporting
  • Loss analysis and customized reporting
  • Stewardship reports
  • Claim review meetings
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