Penn National Insurance expands commercial product offerings
New Cyber Security Insurance offers comprehensive claims expense coverage and response services

Nov. 2, 2015—Penn National Insurance announced that the company will begin offering Cyber Security Insurance Coverage as part of its commercial lines product offerings. Cyber Security Insurance provides coverage for expenses and exposures associated with a data breach, such as notification of a breach and remediation services for impacted individuals. The product includes coverages for first-party privacy breach expense, regulatory proceeding claim expenses and third-party cyber liability, along with optional business interruption coverage. 

“All businesses are at risk for a data breach, and small to mid-size businesses are the most vulnerable. Businesses that do not have cyber liability insurance will pay three times more for remediation and response services,” according to Randal Mancini, vice president of commercial lines. “What’s unique about our coverage is we have partnered with IDT911, a leading data risk management service provider, to provide comprehensive incident analysis, response and remediation services.” 

In addition, commercial policyholders have assistance to proactive privacy breach services and tools, including educational materials and training modules.  If a breach occurs, IDT911 experts will help commercial policyholders swiftly and effectively respond. The company will assess breach severity, provide advice on notification and regulatory requirements, and assist with media relations and necessary steps to safeguard sensitive information. Every step of the way, commercial policyholders have a partner to help prevent regulatory sanctions or fines, avoid civil litigation and preserve policyholders’ reputations. 

“Offering cyber security breach expense coverage and response services assures our agents and policyholders that they will have the coverage they need, and the experts available to offer guidance, should a breach occur,” Mancini said. 

To learn more about cyber security insurance coverage, contact your local independent agent representing Penn National Insurance. 

About IDT911

Covering more than 45 million individuals, IDT911 is North America’s premier identity management and data risk management services provider.  Since 2005, the company has provided data breach services to more than 600,000 businesses and has helped more than 2,000 deal with actual data breaches.  



Penn National Insurance names executive VP & COO; announces leadership appointments and organizational chart revisions

Sept. 26, 2014—Penn National Insurance announced that Robert  Brandon has been named executive vice president and chief operating officer, responsible for the insurance operations of the company. Brandon's promotion becomes effective Dec. 31, when Christine Sears, executive vice president and COO, who was named president and CEO-elect earlier this year, will succeed Kenneth Shutts as president & CEO, upon his retirement.

Concurrent with Brandon's naming as executive VP and COO, John Foster has been appointed vice president – Underwriting Operations, and John Buchenauer, III, has been appointed vice president – Personal Lines. Both appointments are effective Dec. 31.

Read more about these promotions >

Penn National Insurance executive leadership succession: President & CEO Shutts retiring; COO Sears elected President & CEO-elect

August 29, 2014—Penn National Insurance reported today that CEO Kenneth R. Shutts has announced his planned retirement date of Dec. 31, 2014, capping a career spanning 35 years with Penn National Insurance, and that Christine Sears has been elected president & CEO-elect by the company's board of directors.

Read full release here >

Penn National Insurance announces management changes

July 31, 2014—Penn National Insurance recently announced three management changes, which build upon the company’s tradition of management acumen and agency focus. Andrew Potalivo was promoted to vice president, Marketing, Sales and Business Development; Don McAuliffe was promoted regional vice president of the Central Atlantic Office; and Linda Pihonsky was named regional vice president of the Pittsburgh Office. 

Potalivo joined Penn National Insurance in 2002 as a commercial lines territory manager in the Pittsburgh Office. He also worked in the marketing department as business development manager. Most recently, Potalivo has been working in our Central Atlantic Office, first as commercial underwriting manager, and since 2012 as regional vice president, serving agents in New Jersey, Maryland and Delaware.

Potalivo graduated from Gannon University, Erie, Pa., with a bachelor’s degree in finance. He holds a master’s degree in insurance and management from Boston University. He is a member of the Society of Chartered Property Casualty Underwriters (CPCU), and holds the CPCU and Associate in Risk Management designation. He has served as a class leader for Insurance Institute of America courses.

McAuliffe joined Penn National Insurance in 1986, and he gained broad experience through a variety of field and Home Office positions in personal lines. He has also worked in the Harrisburg Office as a commercial lines territory manager. Most recently, McAuliffe worked in our Marketing, Sales and Business Development Department as business development manager. In this position, McAuliffe oversaw the successful growth of group program business, and he worked to assist high-performing agencies hire new producers.

McAuliffe graduated from the University of Scranton, Scranton, Pa., with a bachelor’s degree in accounting. He is a member of the Society of CPCU and holds the Certified Insurance Counselor designation.

Since joining Penn National Insurance in 2006, Pihonsky has been in the role of Commercial Lines territory manager. Her 28-year career in property/casualty insurance has included experience in claims, underwriting, marketing and producer development.

Linda is a graduate of Allegheny College, Meadville, Pa., with a bachelor’s degree in mathematics. Pihonsky is a member of the Society of CPCU and is a past president of the Allegheny CPCU Society Chapter. 

Maffuccio elected president and CEO of Partners Mutual Insurance

June 20, 2014—Richard Maffuccio has been elected president and CEO of Partners Mutual Insurance, an affiliate company of Penn National Insurance, operating in Wisconsin and Iowa. Since February, Maffuccio has been overseeing the day-to-day operations of the company. With this election, Dick moves to full-time, permanent leadership at Partners.

Maffuccio joined Penn National Insurance in 2006, as regional vice president of the Pittsburgh Office. He has gained deep and diverse experience during his career in the property-casualty insurance industry. In addition to his experience with Penn National Insurance, Maffuccio worked for Aetna, Travelers and Crum & Forster. He also worked for 11 years as an independent agent, an experience that will influence his leadership at Partners Mutual Insurance.

Maffuccio graduated from University of Bridgeport, and he earned an MBA from the University of Connecticut. He is an active member of the Society of Chartered Property Casualty Underwriters, and is a past president of the Allegheny Chapter. He has taught risk management, as an adjunct, for Robert Morris University and LaRoche College.

Partners Mutual Insurance plays a key strategic role for Penn National Insurance, offering geographic diversification and growth opportunities.

In discussing this news with fellow employees, Maffuccio said: "I am excited by this opportunity to serve Partners agents and employees. I have been so impressed with the dedication of the Partners staff, the loyalty of the agency plant and the prospects for the future. I look forward to the opportunities that we have ahead of us for profitable growth."

No Vulnerability to OpenSSL Heartbleed Bug

April 17, 2014—Good news. Our Information Technology Security staff members have checked our systems and found that none of our corporate websites use OpenSSL, and they are therefore safe and unaffected by the OpenSSL Heartbleed bug, which has been getting so much media attention lately. We have checked links to related vendor websites and third-party software/appliance providers, and confirmed that those also pose no threat to us.

New Website Launches Today

March 27, 2014—Penn National Insurance launches its new website today, featuring a fresh, new look and easy drop-down navigation. The site has been completely redesigned to better meet our customers’ needs and enhance our customers’ experience.

New features include:

  • Streamlined, easy-to-navigate structure
  • Make a payment or report a claim online in two easy steps, without signing in to your account
  • Improved search capabilities
  • Better cross-reference of related topics
  • Responsive design for smartphones and tablets
  • Easily download our new mobile app from your desktop or mobile device
  • Interactive telephone numbers

And, come back often for new content.