Our Coronavirus Response & Preparedness

Providing uninterrupted customer service

We know these are difficult times, and we are committed to making things easier during the COVID-19 outbreak. We’re taking the necessary precautions to keep our employees healthy and our systems and services running, while maintaining our high service standards. We’ve also made changes to help you maintain your insurance coverage during this time.

Call us – uninterrupted customer service

While ensuring all of our employees stay safe, we can utilize our technology and processes to continue to provide you with a high level of service. Our customer service representatives will continue to be available during normal business hours to assist you. And, you will still be able to report a claim 24/7. Our number is 800-766-2245.

If you’re having trouble making your premium payment, let us know

Lives have been disrupted in many ways, including financially. If you are unable to pay your premium, we have extended grace periods so that your policy won’t be cancelled. Call and tell us your situation. We want to help.

Or use our online services  

You can pay your bill, report a claim, and much more using our online service center. Or download our app for easy access to your account from your phone.

We are committed to fulfilling our mission of helping people feel secure and making life better when bad things happen.

Outstanding Service

When you have an accident, you want to know you'll be treated right.

Our Service

Download Our Mobile App

If you are in an accident, our mobile app will walk you through the process to submit a claim.

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Regions We Cover

We operate in 11 states, with branch and claims offices in six key locations to serve our agents and policyholders on the local level.

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