Our Coronavirus Response & Preparedness
We know these are difficult times, and we are committed to making things easier during the COVID-19 outbreak. We’re taking the necessary precautions to keep our employees healthy and our systems and services running, while maintaining our high service standards. We’ve also made changes to help you maintain your insurance coverage during this time.
Call us – uninterrupted customer service
While ensuring all of our employees stay safe, we can utilize our technology and processes to continue to provide you with a high level of service. Our customer service representatives will continue to be available during normal business hours to assist you. And, you will still be able to report a claim 24/7. Our number is 800-766-2245.
If you’re having trouble making your premium payment, let us know
Lives have been disrupted in many ways, including financially. If you are unable to pay your premium, we have extended grace periods so that your policy won’t be cancelled. Call and tell us your situation. We want to help.
Or use our online services
You can pay your bill, report a claim, and much more using our online service center. Or download our app for easy access to your account from your phone.
We are committed to fulfilling our mission of helping people feel secure and making life better when bad things happen.