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What to Do When You Have an Injured Employee  The Importance of Prompt Reporting  Managing the Care of Injured Workers  Proper Medical Networks  How We Manage WC Claims  Info Needed for Claims  Returning to Work  Sample Letter to Medical Provider  Workers Comp Links
  1. Determine if medical assistance is needed. For serious injuries, call 911 or call ahead to a network medical provider. Review the information in the workers' compensation packet that explains your options for referrals to doctors and medical facilities.
  2. Report the injury immediately (See the Importance of Prompt Reporting) to Penn National Insurance at 800.374.4990. Please call us even if you do not have all of the claim information.
    Important notice to PA employers: PA employers are required by law to provide a "Workers' Compensation Information" document to employees at the time of an injury.
  3. The supervisor should accompany the injured employee to the doctor or medical facility and then accompany the employee back to work or home.
  4. If the employee is unable to work, you should call them frequently to ask how they feel and when they will see the doctor again. Remind them that many people care about their progress and want to see them recover and return to their job as soon as possible.
  5. If the doctor releases your employee with restrictions, find light (modified or transitional) duty tasks for an early return to work.
  6. Returning your employee to work is a TEAM effort. Please keep the adjuster informed of any changes or developments.
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