| What is the Recurring Payments Program?
|
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| The Recurring Payments Program allows you to have your invoiced
installment amount automatically withdrawn from your checking account on the
installment due date. |
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| Will I be charged any additional fees for participating in the
Recurring Payments Program?
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| No, we will not charge any additional fees for this service.
However, the normal installment fees will still apply. |
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| If I sign up for the Recurring Payments Program, will I still get an
invoice?
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| Yes. You will continue to get a “Renewal Invoice” with your Renewal
Declaration. In addition, a “Recurring Payments Invoice” will be sent 17-20
days prior to each withdrawal as a reminder. The Withdrawal Amount shown will
be the amount to be withdrawn from your checking account. The Due Date shown
will be the date that the amount will be withdrawn from your checking account.
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| Can I have my payment withdrawn from a savings account or
charged to a credit card?
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| No. We can only withdraw your payment from a checking account.
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| How can I sign up for the Recurring Payments Program?
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| Simply complete the
Recurring Payments Authorization Form online. Then print the form, sign
it, attach a voided check, and mail the signed form and the voided check to the
address shown on the form. You may also request a copy of the Recurring
Payments Authorization form by calling our Customer Contact Center at
1.800.766.2245 during business
hours.
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| You should continue to pay your invoices until you receive your
first invoice that indicates that you are in the Recurring Payments Program.
Each “Recurring Payments Invoice” will indicate the amount that will be
withdrawn from your checking account on the due date indicated. |
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| When will my payment be posted to my account?
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| Your payment will be withdrawn from your checking account no sooner
than the installment due date and will be posted to your insurance account no
later than the installment due date. |
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| How do I change my checking account?
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| Complete a new
Recurring Payments Authorization Form online. Then print the form, sign
it, attach a new voided check, and mail the signed form and the voided check to
the address shown on the form. |
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| Can I change my payment plan (frequency of payments) while in
the Recurring Payments Program?
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| Yes. Simply call the Customer Contact Center at 1.800.766.2245
during business hours or
request a payment plan change through the Online Insurance Center. |
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| How can I terminate my participation in the Recurring
Payments Program?
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| You can terminate your participation in the Recurring Payments
Program anytime by notifying Penn National Insurance. The termination will not
be effective until Penn National Insurance has had a reasonable opportunity to
act upon it. As such, there may be a subsequent withdrawal from your account
even after Penn National Insurance has received notification of your request to
terminate this authorization. You can notify us in any of the following ways: |
| |
 |
 By
e-mail:
| Send
termination e-mail |
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|
By
phone:
| 1.800.766.2245 during
business hours |
| |
|
By
mail:
| Penn National Insurance |
|
Customer Contact Center |
|
PO Box 2257 |
|
Harrisburg, PA 17105 |
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| Who do I contact if I have questions about the
Recurring Payments Program?
|
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| If you have any questions, please call our Customer Contact Center
at 1.800.766.2245 during business
hours. |