• Thorough risk evaluations & detailed loss analysis. We believe that a thorough safety management analysis is a critical first step, so we can determine where safety program development and organizational growth could be improved. Ultimately, we want to determine what works and what doesn’t for your specific organization.
• Valuing your knowledge, skill & experience. We believe that the best safety decisions are the ones made closest to the action.
• Assessments of individual clients’ needs. We believe in identifying your company’s needs and then developing customized loss control strategies and training.
• Customized disciplinary & incentive programs. We believe in supporting and enforcing your safety policies.

• Assessment of existing safety, health and accident prevention programs
• Development and implementation of safety, health and accident prevention programs
• Development of safety committees and associated training
• Loss review and analysis
• Accident investigation and training
• Supervisory training
• Employee training, including materials, brochures and videos
• Ergonomic evaluation and training
• Industrial health and hygiene assessments and training
• Self-inspection programs
• Machine guarding evaluation and training
• Jobsite surveys and toolbox materials and training
• Preconstruction and new operation planning
• Commercial vehicle program assessments and training

• Slip, trip and fall evaluations
• Life safety evaluations and training
• Emergency planning
• Product liability evaluations
• Self-inspection programs and training
• Workplace violence evaluations and awareness training

• Preconstruction and new operation planning
• Flammable liquid storage and handling procedures
• Emergency preparedness and response
• Self-inspection programs
• Hot work permit procedures

Who we are
Penn National Insurance has a large staff of safety professionals serving the insurance needs of the nine states in which we operate. We are headquartered in Harrisburg, Pa., but our loss control representatives are conveniently located throughout our territory. So they’re close by when you need them.

Our representatives are committed to continuing education. Their list of degrees and certifications include: Certified Safety Professionals, degreed engineers, B.S. or M.S. in occupational safety, Associate Loss Control Management designations, and Associate in Risk Management designations. In addition, our representatives continually participate in current safety-related courses and seminars.

• Our employees. We offer expertise in workers’ compensation, accident reduction, property protection, safety program development, defensive driving, industrial hygiene, hearing conservation, ergonomics and construction safety. And we’ll designate a specific loss control representative to work directly with you. Whenever you need their help.
• Our safety video library. More than 150 titles to enhance your next safety training program.
• Our safety publications. We offer you access to an extensive library of safety publications, from which to draw a wealth of useful safety information. In addition, we have developed a comprehensive Safety Talks program for safety and health awareness, including handouts for your employees.
• Our research capabilities. Let us do the safety research for you, including additional literature, videos and training resources, as part of our customized service just for you.

We value communication
We believe that our focus must always be on your needs. To accomplish this, we commit to clear and accurate communication. It is through communication that the customer relationship is built and subsequently strengthened.

And we value frequent communication, including contact between scheduled appointments to address any safety issues you may have. In turn, we encourage you to call, fax, e-mail or write us with any questions at any time.

Communication is paramount within Penn National Insurance, with continuous dialogue between Underwriting, Claims and Loss Control.

We’re all committed to service excellence, and we believe that an informed team is a winning team.

We also emphasize frequent communication with our agents. We keep our agents apprised of loss control services performed for our clients, changes in operations, safety growth opportunities and success stories.

Our commitment to you is loss control excellence
We’ll help you develop training and incentive programs, evaluate existing procedures and even investigate accidents. But what we do best reflects in our commitment to you. Once we commit to a partnership, we’re in it for the long haul. Whether you need our help this year, or not until next year. We’ll be here.

Because our commitment to you is loss control excellence. When you need it.

Want to know more?
For additional safety information, please visit our Safety Info section, contact your independent agent, or call your local Penn National Insurance loss control representative at 800.388.4764.