Commitment to you:
- Exclusive distribution through independent agents
- Marketplace consistency with our products, our pricing and our underwriting philosophy
- We've been in business since 1919, and our mutual structure offers stability and consistency
Personal service through:
- Designated territory managers who reside in the territory that they cover
- Underwriters who visit their agencies, instead of just sitting at their desks
- Regional offices that are empowered to make underwriting decisions
- Customer service that exceeds industry performance benchmarks
Keeping it simple with:
- Ease of handling book rollovers
Why our employees are so helpful to our agents:
- Their insurance knowledge, skills, technical abilities and expertise — they know our industry
- Longevity with Penn National Insurance — they know our business
- Tenure of our staff is more than two years higher than our peers
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