1. Determine if medical assistance is needed. For serious injuries, call 911 or call ahead to a network medical provider. Review the information in the workers' compensation packet that explains your options for referrals to doctors and medical facilities. Many states allow employers to actively direct the medical care of their injured employees within state guidelines. It is very important for the employer to comply with the state guidelines in order to take the best advantage of our managed care capabilities and help control medical costs. Refer to Our Provider Networks for more information.
2. Report the injury immediately (See the Importance of Prompt Reporting) to Penn National Insurance at 800.374.4990. Please call us even if you do not have all of the claim information.
3. The supervisor should accompany the injured employee to the doctor or medical facility and then accompany the employee back to work or home.
4. Stay in contact with your employee. If the employee is unable to work, you should call them frequently to ask how they feel and when they will see the doctor again. Remind them that many people care about their progress and want to see them recover and return to their job as soon as possible.
5. Offer light-duty tasks to help the employee to return to work sooner. If the doctor releases your employee with restrictions, find light (modified or transitional) duty tasks for an early return to work.
6. Returning your employee to work is a TEAM effort. Please keep the adjuster informed of any changes or developments.

Important notice to PA employers: PA employers are required by law to provide a "Workers' Compensation Information" document to employees at the time of an injury.